Episode #27: Honoring Humanity During Technological Change
“Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself.” At the time when the 13th century Persian poet Rumi wrote those words, the world and human...
View ArticleEpisode #28: Health IT Public Policy: A Participatory Sport, Pt.1-MACRA
Perhaps Otto von Bismark was on to something when he said “laws are like sausages; it’s better not to see them being made.” So what is it about the two, laws and sausages, that metaphorically link them...
View ArticleEpisode #29: Health IT Public Policy: A Participatory Sport, Pt.2-Public Health
Much like our nation, our US public health infrastructure grew in fits and starts, with help from patriots across the political spectrum. In 1798, President John Adams, a federalist, created the first...
View ArticleEpisode #30: Health IT Public Policy: A Participatory Sport, Pt.3-Advocacy
Fredrick Douglass once said “If there is no struggle, there is no progress. Those who profess to favor freedom and yet depreciate agitation, are people who want crops without ploughing the ground;...
View ArticleSpecial Episode: HIMSS 2017 Davies Award Application Process- An Overview
Gain insights on the new application process for the 2017 HIMSS Davies Award of Excellence from Jonathan French, Senior Director, Health Information Systems at HIMSS.Click here for more on the Davies...
View ArticleSpecial Episode: HIMSS17 Networking Tidbits: Jeff Coughlin on Federal Health...
Enjoy some HIMSS17 networking tidbits from Sr. Director of Federal & State Affairs Jeff Coughlin to have at the ready when you bump into the thought leader on the elevator who’ve you’ve always...
View ArticleSpecial Episode: HIMSS17 Networking Tidbits: Samantha Burch on Congress &...
Enjoy some HIMSS17 networking tidbits from Sr. Director of Congressional Affairs Samantha Burch to have at the ready when you bump into the thought leader on the elevator who’ve you've always wanted to...
View ArticleSpecial Episode: HIMSS17 Networking Tidbits: Tom Leary on HIT Policy Trends
Enjoy some HIMSS17 networking tidbits from Vice President, Government Relations Tom Leary to have at the ready when you bump into the thought leader on the elevator who’ve you've always wanted to talk...
View ArticleEpisode #31: Leveraging Analytics to Solve Data Mysteries
Morris F. Collen always said he was “born with an interest in data”, his birthday being November 12th, 1913, or 11/12/13. This interest in data followed Morris through medical school, through...
View ArticleEpisode #32: Delivering Care As a Consumer Experience
Never has there been a better age to be a consumer. More efficient supply chains to move products more quickly from concept to consumption. Recommendation engines study our previous purchases and...
View ArticleEpisode #33: Is it Time for A Health Data Spring Cleaning?
I’ll admit it. I don’t handle sitting in traffic very well. The goodwill I have towards other people seems to be conditional on how far I am from my destination and how slowly they are moving their...
View ArticleEpisode #34: New Trends & Events at HIMSS17
When you bring a mass of humanity together, our humanness makes itself apparent. You hear it in conversations, see it in body language, sense it on the hair on the back of your neck that tingles when...
View ArticleEpisode #35: Global Trends in Health Information Technology
The first national HIMSS conference took place on April 1, 1962, at the Emerson Hotel in Baltimore. It is appropriate the event began in those Camelot days, when people asked themselves not what can...
View ArticleEpisode #36: Driving Health IT Value Across the Globe
This seems to make sense if you think about it. That our healthcare industry would be as complex as the bodies its charge is to care for. Both built from systems of ever-increasing intricacy layered...
View ArticleEpisode #37: How CHOC Drives Value through an Optimization-Focused Culture
Like breath, we learn from the moment we are born to the moment we die. Each moment a mystery to be solved, a question to be answered. We work constantly to replace random chance with rules of...
View ArticleEpisode #38: Valuing Innovation: A Blockchain Primer
From the dawn of civilization until now, trust has always been a central foundation of stability. Do I trust the intent and action of others? Is there a way to verify that trust was rightly earned?...
View ArticleEpisode #39: The Value of Speaking a Common Language
A common language has always been a powerful tool. For millennia, it has tied together individuals into tribes, nations, cultures. For millennia, it has helped people together define their world and...
View ArticleEpisode #40: The Value of Strengthening the Clinical Narrative
Like water or breath, stories surround us. Like water or breath, we consume stories, are refreshed by them. Like water or breath, stories are essential elements of our survival. Storytellers &...
View ArticleEpisode #41: The Value of the Client in the C-Suite, Pt. 1
Close your eyes. Go ahead. I want you to remember something. I want you to remember your best customer service experience. Where did it take place? Can you see it yet? Who was there with you? What...
View ArticleEpisode #42: The Value of the Client in the C-Suite, Pt. 2
In this two-part series, we will explore the impact that client-focused officers in the C-Suite are having on today’s healthcare industry. In part one of the series, we hear the first half of a...
View ArticleEpisode #43: The Value of Speaking Up
It happen to us every day. A moment. A choice. A thought not yet spoken. Could I speak up? Do I share what I am seeing? Would I speak up? Do others see it too? Should I speak up? These...
View ArticleEpisode #44: The Value of Sisterhood for Better Interoperability
Science confirms what our hearts know to be true. Our family, and more importantly, our siblings, have a profound effect on our own lives and personalities. Fellow passengers on our own journey of...
View ArticleEpisode #45: How to Shift a Healthcare Culture to Value Holistic Care
Every parent wishes to have a happy, healthy child. Sadly we know that wish doesn’t always come true. Children with serious or life-threatening medical conditions often require specialized,...
View ArticleEpisode #46: What's Your Favorite Technology & What's its Impact on our Culture?
The citizens of the 21st century have become used to all the comforts provided by modern technology. Some of us are so reliant on our gadgets we would quite literally be lost without them (For example...
View ArticleEpisode #47: The Value of Effectively Communicating
In this podcast series, we talk about people, process and technology. Technology is constantly changing and we have to keep up. And technology frequently forces us to change our processes. Or it gives...
View ArticleEpisode #48: Designing Relevant Touchpoints on the Patient Journey
What does your org call the people that walk through the door of your facility? Do you call them patients? Customers? Maybe consumers? Does your organization know why it uses that term? Let’s say...
View ArticleEpisode #49: Helping Physicians Navigate the Waters of Change
Physicians already know what I am about to say. If you are not a physician, this episode will give you a little more insight into the environment in which care takes place, yes. But we hope it also...
View ArticleEpisode #50: The Evolution of the Engaged Patient
If you're listening to this podcast, you already know healthcare delivery has changed significantly over our lifetimes, as well as those of our parents, grandparents, and all the previous generations...
View ArticleEpisode #51: Transforming Data into Intelligence
In healthcare, we are drowning in a sea of data, one that continues to rise unrelentingly. Instead of drowning, how can we navigate this data towards useful intelligence? How can we turn that...
View ArticleEpisode #52: Calling You to Action on Interoperability
It is easy to voice your support. But for what are you willing to take action? The pen may be mightier than the sword, but only in its ability to turn script into steps, pages into protests. What...
View ArticleEpisode #53: Data as a Lever to Transformation
Archimedes once said, “Give me a lever long enough and a fulcrum on which to place it, and I shall move the world.” As the healthcare industry moves to value, the industry is in search for impactful...
View ArticleEpisode #54: The Value of Elevating Empathy
Technology and new care delivery models are bringing healthcare directly to people and places it previously ignored. But as the wheres and hows of healthcare delivery evolve, are care providers still...
View ArticleEpisode #55: The Evolution of Outcomes Measurement for Value-Based Healthcare
Kentucky’s poet, Naomi Judd, taught us that “There are many paths, but only one journey.” Over a dozen years ago, Dr. Michael Porter offered some of the earliest views toward creating a new system of...
View ArticleEpisode #56: Overcoming the Cost Challenge in Healthcare
Oscar Wilde taught us that “people know the price of everything and the value of nothing”. Economic indicators of success in the healthcare delivery business have historically been driven by...
View ArticleEpisode #57: The State of Personal Connected Health Interoperability, Pt. 1
Internet Pioneer Stuart Brand once said “On the one hand information wants to be expensive because it’s so valuable. The right information in the right place just changes your life. On the other hand,...
View ArticleEpisode #58: Leading Through Times of Change
We hear it all the time: Leadership in the age of rapidly evolving technology requires quick thinking and adaptability, but without an endpoint in mind, we can get stuck fixing the endless supply of...
View ArticleEpisode #59: The State of Personal Connected Health Interoperability, Pt. 2
Some technology standards are driven by the market. Think VHS vs. Beta. Some technology standards are driven by the preferences of early adopters. Think TCP/IP. Some technology standards are...
View ArticleEpisode #60: The Value of Evolving from Health Care to Life Care
What does the transformation of healthcare look like from the population health perspective? New models of value-based care not just depend on patients having more access to information about their...
View ArticleEpisode #61: The Value of Optimizing the Patient Financial Experience
Nevada Senate Republican Candidate Sue Lowden got skewered back in 2010 when she said “in the olden days, our grandparents…would bring a chicken to the doctor. They would say I'll paint your house. In...
View ArticleEpisode #62: The Value of Transforming Data into Impact
Each day, the amount of data in the world increases by 2.5 quintillion bytes. Ninety percent of all the data created the world over has been produced in the last two years. That there is more data is...
View ArticleEpisode #63: Healthcare Consumerism's Impact on the Clinical Experience
In 2015, UCSF School of Nursing Professor Audrey Lyndon described what a burned-out clinician looks like. “Imagine an emotionally exhausted clinician,” she writes, “overwhelmed by work to the point of...
View ArticleEpisode #65: Driving Venture Success through Diversity
All great companies started as a single idea. A fleeting burst of electricity, a synapse firing, a chemical reaction. Then those ideas, like cells in a body, begin to divide and reproduce. Like...
View ArticleEpisode #67:The Value of Engaging Pediatric Patients in Design Thinking
The question is not what you look at, but what you see. When Henry David Thoreau wrote that in his journal on August 5th, 1851, he may have been talking about the ingenuity he found in nature’s...
View ArticleEpisode #68:The Value of Communicating Effectively with Your Board of Directors
The last decade of healthcare’s technological transformation has impacted many, but few more so that the hospital or health system CIO. The role for Chief Information Officers across the country is...
View ArticleEpisode #64: Consumer Behavior and Technology: A Recipe for Healthcare...
Technological progress doesn’t take place in a vacuum. The information that is rearranged into innovation is born from many sources, be it consumer behavior, the experiences of the innovators...
View ArticleEpisode #66: Nursing Informatics Culture Works Towards Achieving the...
Florence Nightingale once said, “Rather, ten time, die in the surf, heralding the way to a new world, than stand idly on the shore”. Nightingale’s centuries-old words aptly describe how today nurses...
View ArticleEpisode #69: IT is Part of the Care Team at this Davies Award-Winning Health...
Welcome to STEPS to Value. I’m Rod Piechowski. In this episode, I had the opportunity to sit with Lori Baker and Donna Peters of TriHealth, another recent Davies winning organization. Lori is director...
View ArticleEpisode #70: Foggy Landscapes: From Patient to Consumer
Ten years ago, the idea of a patient not only having a voice in their healthcare, but ultimately influencing how they are treated was practically unheard of. In today’s society, we have access to an...
View ArticleEpisode #71: Lessons Learned from a Davies Award Winner: How Smart Use of...
Host Rod Piechowski spoke with Dr. Genie McPeak Hinz, of Duke University Health System, a recent Davies Award winner at HIMSS 19 in Orlando about Davies process and examined how Duke views its use of...
View ArticleEpisode #72: Three Ingredients for Digital Reinvention: Strong Leadership,...
In this episode, host Rod Piechowski catches up with Dr. Michael Zaroukian, Chief Medical Information Officer & Chief Transformation Officer at Sparrow Health System, a 2018 HIMSS Davies Enterprise...
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